Pearl Solutions Group provides Laclede Gas in-field support for Panasonic Toughbook’s installations in vehicles. Pearl always keeps on a schedule to correct deficiencies with minimal disruption to Laclede’s fleet operation. They plan the necessary work to correct and repair all issues surrounding the Panasonic PC operations in Laclede’s fleet, provide professional expertise and are very personable and detailed about their work. The field work maintained the planned schedule that was established and was completed on-time regardless of the weather conditions. Pearl’s commitment to providing customer service with minimal disruption is very much appreciated. Pearl performed whatever additional requests that were made by Laclede and work was completed to the satisfaction of Laclede Gas. Pearl’s professionalism and workmanship was very much appreciated.
Pearl Solutions Group has been my partner for over 17 years and has been a pleasure with which to work. In my position, I purchase and support all of the computers for the company. Pearl has always provided very competitive pricing, but the support they provide after the sale is what makes them irreplaceable. Supporting over 300 computers can get quite crazy. Pearl Solutions Group has been like an extension of my department. Whenever I have a crisis, they are always there to help me resolve my issue and provide quality, backup support whenever I need it. Whether I am ordering computers or needing support, they treat me as if I am their only customer. Each situation is handled with urgency and the turnaround time is fantastic.
Pearl Computer has been our go-to place for any and all computer issues for the past 2 years now, and we have been very happy with the high level of service they provide! The technicians are always friendly, very knowledgeable, and quick to respond to our critical issues. They are almost always available to come out the same day, which has been incredibly helpful to us! Whether for fixing computer problems, or giving advice on new computers or software, I would recommend Pearl Solutions Group to anyone.
Pearl Solutions Group responded to our initial request in a very quick and professional fashion getting our server and systems back on line and in perfect working order in no time. We engage their services on an ongoing basis and have been very pleased with their quick and knowledgeable response to each problem that we have had. They often can solve those problems remotely saving us time and money. We are very pleased with their service and their personnel.
Knowledge is expected….Customer service is delivered….out of the box thinking and innovation was beyond what we expected…Thank you Pearl for taking my company to the next level and leaving the competition behind….